We are unable to accept returns or exchanges, due to the nature of our products. Please contact us as soon as possible if you have any questions or concerns! Happy to discuss any feedback you may have.
Processing and Shipping Time
Our treats are hand made to order in small batches. Rest assured that your pup's treats are as fresh as possible! It will take approximately 2 weeks to process your order.
We offer shipping within Ontario and the Rest of Canada:
Ontario: 4-6 Business days at a flat rate of $10.00
Rest of Canada: 6-10 Business Days at a flat rate of $15.00
We offer free shipping (automatically applied at checkout) for orders over $50 within Ontario, and over $75.00 for the rest of Canada.
Our treats are meant for intermittent or supplemental feeding only, and do not meet the nutritional requirements for a full meal. Always supervise when feeding and have fresh water readily available.
Keep in an airtight container away from direct sunlight.
Store in a cool, dry place.
Our products are preservative free. Keep in the refrigerator for 3 weeks or store in the freezer for up to one year from production date.